Terms & Conditions

When accepting a place at Ashleigh Nursery School; you are agreeing to the following terms and conditions.

 

DEPOSIT

  1. To secure a booking we require a deposit.

  2. The deposit is deducted from first month's invoice once the child is in attendance.

  3. Deposits are £50 or £100 depending on the booking pattern.

  4. Deposits are non-refundable. 

 

ENROLMENT & CONSENT FORM

  1. Parents/carers must complete a paper copy of the enrolment form to secure a place at nursery.

  2. Children cannot attend nursery without the paper copy being completed.

 

OPENING HOURS

Morning session: 07:45 - 12:30

Afternoon session: 13:30 - 17:30

Full day: 07:45 - 17:30

  1. Late collection may result in a late pick-up fee being applied to your next invoice.

  2. In line with our Safeguarding Policy, two members of staff must stay with the child until the parent arrives to collect.

 

BANK HOLIDAYS 

  1. We are closed on all UK bank holidays.

  2. From 2027 onwards, all bank holidays are chargeable. 

 

BOOKING PATTERN CHANGES / NOTICE PERIOD

  1. Changes to booking patterns require one month's written notice. 

  2. Cancellation of a nursery place requires one month's written notice. 

 

HOLIDAYS / DAYS OFF

  1. Parents must inform nursery if their child is having time off.

  2. We appreciate advanced notice for time off where possible. Holiday forms can be submitted via Ovivio or emailed to the office.

  3. Parents/carers must call/email nursery before 10:00am for last minute days off. 

  4. In line with our Safeguarding Policy, if a child is on the register but not in attendance by 10:00am; we will call to check on the child's welfare.

 

ILLNESS / MEDICAL CONDITIONS

  1. Parents must inform nursery if their child is unwell and not able to attend.

  2. Children must stay off nursery for the first 24 hours if they have been prescribed antibiotics. This is in case they have an adverse reaction to the medication and also to ensure that they don’t come back to nursery until they are well enough to do so.

  3. Parents will be asked to complete a Medicine Form if their child requires medication during the nursery day.

  4. In the unfortunate event of sickness/diarrhoea; children must stay off nursery until they have been symptom free for 48 hours.

  5. If a child is unwell with other illnesses i.e. discharge from eyes, rash or sore throat - they must also be kept at home until they are well enough to return.

 

 

 

ALLERGIES / INTOLERANCES / DIETARY REQUIREMENTS

  1. Parents must inform nursery in writing if there is a change to the child's diet.

  2. Parents must inform nursery in writing if the child has developed allergies or intolerances.

 

 FEES

  1. We are open for 51 weeks of the year. We close for one week between Christmas and New Year.

  2. Nursery fees are applicable for 51 weeks of the year; this includes when a child is absent due to holidays/illness.

  3. Nursery fees are calculated based on the child's age at the beginning of the month.

  4. Ad-hoc additional bookings can be requested via Ovivio or via email to the office. 

  5. Ad-hoc additional bookings are charged at full price and are not covered by government funded hours. 

  6. We do not offer swaps to sessions.

 

FUNDING

  1. Parents must provide the child's birth certificate or passport at the point of enrolment in order for the nursery to be able to apply for funded hours. 

  2. Parents must sign a paper copy of the Parental Agreement for funded hours.

  3. Parents must sign a paper copy of an EEF Change Form if there is an agreed change to the child's booking mid-term.

  4. Terms and Conditions of the Parent Agreement are available from nursery and on the nursery website.

 

It is the responsibility of the parent to ensure the eligibility of their funding. Currently, parents must reconfirm their eligibility for funding via their Government Gateway account. Failure to reconfirm will result in a loss of funding for the following term. Parents must understand that full fees would be required during this time. 

 

 

SAFEGUARDING 

  1. Parents must understand that we use a password system to keep our nursery safe.

  2. If we don't recognise someone coming to collect, we will ask for their name and the child's password.

  3. Please be patient with us if we are carrying out a password check. 

  4. We will only allow parents and authorised adults into nursery.

  5. Parents can list up to 4 authorised adults for collection of their child.

Updated: 02/11/2026